MiStay Reviews
MiStay has an overall rating of 3.5 based on 37 reviews. Customer feedback on MiStay is mixed: MiStay reviewers highlight positive aspects like user-friendly interface, wide range of accommodations, competitive pricing and great customer service, which strongly appeal to budget-conscious travelers and families looking for convenient lodging. However, MiStay is often criticized for its limited payment options, occasional booking errors, and slow customer support response.
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All MiStay Reviews (37)
Jerald-harris
May 23, 2026
"Honestly, Such a Relief!"
I booked through mistay i was so relieved with how easy everything turned out. The hotel staff was super polite and helpful, like genuinely made me feel taken care of. Check-in was mostly smooth, and they guided me properly without any confusion. There was a tiny delay at the reception, which felt a bit annoying in the moment, but nothing too dramatic. Overall, it was a really nice experience and I left feeling happy with it!
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Martha_olveda76
May 22, 2026
"I booked through mistay and the room was…"
I booked through mistay and the room was more comfortable than I was thinking it will be. The bed was soft, AC was working fine, and the room felt clean enough to just relax without thinking too much. I only needed few hours of rest, so for that it was perfect. Not much hassle happened, I slept well and checkout was also easy.
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jean_Smith93
May 21, 2026
"Not What Was Promised"
I booked through MiStay expecting the room to look like the photos shown, but the actual place was totally different. Even the location details weren’t clear, which made things more frustrating. It felt like they promised one thing online and delivered something else in person. Disappointing experience
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eliseo-Kennedy
May 13, 2026
"Okay check-in, but cleanliness was disappointing!!"
I booked a room through mistay for a few hours, the check-in part was fine... no issues there!! But the room itself was not very clean. The bedsheet had some stains on it, and there was dust on the side table too... which was off-putting. The bathroom also didn’t feel properly cleaned, especially around the sink area!!! I did end up using the room, but I can’t say I felt comfortable. For the price, it wasn’t the worst deal ever, but cleanliness really needs to be better!!
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evelyn-Vasquez
May 08, 2026
"Not really what I expected"
I booked a room on mistay.in mostly because it was showing basic things like a kettle, toiletries, and clean towels. But when I reached, the room was just okay only. Kettle was not there at all, the towels were looking old, and the AC remote also half worked, not properly. TV had very few channels too, which was a bit annoying. The staff did help after I asked two times, but still, overall it didn’t feel like what the pictures and price made me expect. Quite disappointing, honestly
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cassiemcguire0923
May 04, 2026
"Easy booking, no hassle"
Got my confirmation quickly, which was a relief because I always get weirdly anxious about bookings not going through. Everything was fine when I got to the hotel, no mix-ups or awkward front desk moments. i was more worried about finding parking nearby, but that worked out too. Overall, super smooth experience
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ronnie1978
May 03, 2026
"They helped me out really fast. I…"
They helped me out really fast. I pretty much knew right away I was in good hands, and the whole thing was handled without any hassle.
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mercedesholmgren9562
April 17, 2026
"Convenient stay that really helped on a hectic day"
I booked through mistay.in mostly because the hotel was close to my office, that saved me so much travel time. I still remember feeling relieved when the location turned out to be exactly as shown, because I was already tired and didn’t want any extra hassle finding the place. Check-in was smooth, and the room was decent enough for a few hours. It wasn’t perfect, but for the convenience and the peace of not having to rush around the city, it worked well for me.
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Stella-goodwin
April 14, 2026
"I booked on mistay.in and overall it was…"
I booked on mistay.in and overall it was fine. The payment part took a little longer than I expected, maybe a few extra minutes or so. On the first try, it didn’t confirm right away, so I wasn’t sure if the money had been deducted or not. After some time, it updated and my booking showed as confirmed. Not a bad experience, but I feel the payment page could be a little smoother.
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michael1997
April 07, 2026
"Fair and straightforward booking"
From what I remember, the whole booking process felt fair and easy to follow. I didn’t run into any surprise charges or weird extra fees, which I really appreciated.
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Michael_sol94
April 02, 2026
"Good Experience, But the App Could Be Better"
I liked that the whole process felt private and there weren’t any awkward questions, which was a relief. Booking was smooth overall, but I did find the app a bit slow at times, which got mildly frustrating. So, kind of mixed feelings, but mostly a decent experience.
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AmyPrice
April 02, 2026
"Quick Refund"
I got my refund in just two days, which surprised me. If my experience is anything to go by, they seem quick about handling refunds.
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GAINES
April 02, 2026
"Pretty close to what I expected"
I booked through mistay, and in my experience, the room looked almost the same as the photos. The bathroom felt a little smaller in person, but it wasn’t a big issue for me. Overall, I didn’t get any unpleasant surprises
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FRANK
March 29, 2026
"Smooth and Comfortable Short Stay"
Booked through mistay with my girlfriend and it was smooth. The hotel staff was chill, which made things easier right away. No weird looks, no unnecessary questions or anything awkward. We just checked in, stayed for a bit, and it felt safe and comfortable. For a short stay, it did the job well.
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jane_Cox00
March 13, 2026
"Offer Didn't Apply, But I Managed"
I thought the offer would apply at checkout, but for some reason it didn’t. It was a bit frustrating since that was part of why I decided to buy, but I went ahead with it anyway. Not ideal, but I guess it is what it is.
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roxanne_Marquis95
February 13, 2026
"Saved me from paying for a full day"
I used mistay for a few hours near the station, and it felt like a good call. I really didn’t want to lose money paying for a full-day hotel when I only needed a short stay, so this worked out well. The booking was smooth and the hotel was decent enough, nothing fancy but clean and did the job. Giving 4 stars because there weren’t many options in my area, but overall I saved money and got exactly what I needed.
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Lucille-feaster
February 06, 2026
"Pretty Smooth Overall"
Booking went fine, no real issues there. I did need support at one point and they were okay, nothing amazing but they helped enough. Overall, it was a decent experience...
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janeryan4137
January 25, 2026
"Didn’t feel safe using Mistay"
I booked through mistay.in the whole process just didn’t feel very secure to me. When I shared my ID details, they were handled casually and left on the counter where it looked like other people could easily see them. Maybe they don’t really have strict privacy checks in place, I don’t know for sure, but that’s the impression I got. Customer support was also slow and basically just told me to contact the hotel. For a stay booking site, feeling safe should be the bare minimum. I won’t be using it again.
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HerbertJantz
January 20, 2026
"Booking felt way more stressful than it should have"
I was trying to quickly book a room on MiStay, but the whole process just felt annoying. The pages were slow, some details kept changing, and I had to keep going back to fix things. Since I was already in a hurry, it made the experience even more frustrating. The payment step was confusing too, and I wasn’t even sure for a while if my booking had actually gone through. For something as simple as booking a hotel, it really took too much time and effort.
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hello_kathy462
January 17, 2026
"Issue Fixed Quickly"
In the end, support got my issue sorted out, which was a huge relief. I reached out not really knowing what to expect, but they were helpful and made the whole process easy.
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